Privacy Policy
Last Updated: October 6, 2026
Welcome to Korba Online Store,
We respect your privacy and are committed to handling information provided by customers responsibly. This Privacy Policy explains what information may be collected when you use our website, how it may be used, and the choices available to you.
By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
When you browse our website, place an order, or contact us, we may receive information such as:
Personal Information
Depending on the service you use, this may include:
Name
Email address
Mobile phone number
Delivery address
City
State
PIN code
Order details
Product information
Customer messages or enquiries
We collect only information reasonably necessary to provide our services and process orders.
2. Payment Information
Online payments are processed through our payment gateway, Razorpay.
When you make a payment, payment-related information is processed through the payment service provider and payment infrastructure.
We do not request or intentionally store your:
UPI PIN
ATM PIN
Internet banking password
Card PIN
CVV
Full payment credentials
Customers should never send sensitive payment credentials to us through email, contact forms, messages, or other communication channels.
3. How We Use Information
Information may be used to:
Process and fulfil orders
Confirm payments
Provide delivery services
Communicate with customers about orders
Respond to customer enquiries
Provide customer support
Check delivery serviceability
Maintain and improve our website
Prevent misuse or fraudulent activity
Maintain business and transaction records
Comply with applicable legal requirements
We do not use customer information for purposes unrelated to the operation of our store unless permitted or required by applicable law.
4. Order Information
When an order is placed, information associated with the order may be stored in our order-management system.
This may include:
Order number
Customer information
Products purchased
Quantity
Price
Payment status
Order status
Delivery information
Payment transaction identifiers where applicable
This information helps us process and manage your order.
5. Cookies and Local Storage
Our website may use browser technologies such as cookies and local storage to provide website functionality.
For example, our shopping system may use browser local storage to remember:
Shopping cart contents
Recently created order information needed to display the order confirmation page
These technologies help the website function correctly and do not require customers to provide additional information simply to browse the website.
You can manage cookies and website storage through your browser settings. Disabling certain browser technologies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services to operate specific features.
These may include:
Blogger
Our website is hosted using Google's Blogger platform. Blogger and related Google services may process technical information according to their applicable policies.
Razorpay
Razorpay is used to process online payments.
Payment processing is subject to Razorpay's applicable terms and privacy practices.
Supabase
Our store uses Supabase as part of its backend database infrastructure for storing and managing information required for products and orders.
Hosting and Infrastructure Providers
Our backend application may be hosted using third-party infrastructure providers. Technical information may be processed by those providers as necessary to operate the service.
Third-party services may process information according to their own privacy policies and terms.
7. Product Information
Products available on our website may be manufactured or supplied by third-party brands and suppliers.
Product names, trademarks, logos, images, and other intellectual property belong to their respective owners.
We may use product information supplied by manufacturers, suppliers, or other legitimate sources to provide customers with relevant product details.
8. Information Security
We take reasonable measures to protect information associated with our website and orders.
Sensitive credentials such as database service keys and payment secret keys are intended to be stored securely on the server side and are not intended to be exposed through the customer-facing website.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We may retain order and transaction-related information for as long as reasonably necessary for:
Order processing
Customer support
Accounting and business records
Dispute resolution
Fraud prevention
Legal or regulatory requirements
The retention period may vary depending on the type of information and applicable requirements.
10. Sharing of Information
We may share necessary information with service providers when required to operate our store.
For example, information may be shared with relevant service providers for:
Payment processing
Order fulfilment
Delivery
Website and infrastructure operation
Customer support
Legal compliance
We do not sell customer personal information as a standalone product.
11. Children's Privacy
Our website is intended for general users and is not specifically directed toward children.
We do not knowingly request unnecessary personal information from children.
If a parent or guardian believes that a child has provided personal information to us, they may contact us so that we can review the matter and take appropriate action where reasonably possible.
12. External Links
Our website may contain links to third-party websites, services, brands, or resources.
We are not responsible for the privacy practices, security, or content of external websites.
Customers should review the privacy policies of third-party websites before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, business practices, or applicable requirements change.
The updated version will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or how information is handled, please contact us through our Contact Us page.
Korba Online Store
India
Last Updated: October 6, 2026